Last updated: 29 September 2026
This Shipping & Delivery Policy explains how Le&Me orders are produced, dispatched and delivered.
UK Delivery
We currently offer free standard delivery on orders delivered within the United Kingdom.
The delivery options available for your order will be shown at checkout before you place your order.
Production and Dispatch
Many Le&Me products are printed especially for your order by our fulfilment partners. This means there is normally a production period before your order is dispatched.
Once your order has been produced and dispatched, you may receive tracking or delivery information by email where this is available.
Delivery Times
Any production or delivery times displayed on our website or provided after ordering are estimates unless we expressly state otherwise.
Delivery times can occasionally be affected by circumstances outside our reasonable control, including carrier delays, severe weather, unusually high demand or other disruption.
If there is a significant problem or delay with your order, please contact us and we will investigate.
Nothing in this policy affects your statutory rights regarding delivery.
Orders Arriving Separately
Products within the same order may sometimes be produced or dispatched separately. This means that an order containing more than one item may arrive in separate parcels or on different days.
If only part of your order has arrived, please check any tracking information provided before contacting us, as another parcel may still be on its way.
Delivery Addresses
Please check your delivery address carefully before placing your order.
If you notice an error after ordering, contact us at leandmeltd@gmail.com as soon as possible. We will try to help, but we cannot guarantee that an address can be changed once an order has entered production or been dispatched.
We cannot accept responsibility for delivery problems caused solely by incorrect or incomplete address information supplied by the customer, except where applicable law provides otherwise.
Missing or Delayed Orders
If your order has not arrived within the expected delivery period, please contact us at leandmeltd@gmail.com with your name and order number.
We will check the available tracking information and, where appropriate, investigate the delivery with our fulfilment or delivery partners.
Please do not contact our fulfilment partners directly. Your order is with Le&Me and we will handle any necessary enquiries on your behalf.
Damaged Deliveries
If an item arrives damaged, please contact us as soon as possible and provide your order number, a description of the problem and clear photographs of the damage where reasonably possible.
Please do not return a damaged item unless we ask you to do so and provide return instructions.
For more information about faulty, damaged or incorrect items, please see our Returns & Refunds Policy.
Contact Us
If you have any questions about the delivery of your order, please contact:
Le&Me
Email: leandmeltd@gmail.com
Website: leandme.co.uk
